Service interruption response planning in a Partnerships Victoria project is a tool to mitigate the impact of an interruption on the public, government party and other key stakeholders. |
The private party will generally bear the financial consequences of an interruption in the contracted services that it provides. The government retains ultimate accountability to customers and the community, and must therefore have appropriate plans in place to appropriately respond to such interruptions. For example, a government health services authority overseeing multiple hospitals will operate and maintain hospitals directly as well as via a PPP. Therefore the project specific service interruption response plan can build on the common elements in existing facility business continuity and disaster recovery plans.