Contract management processes must change and adapt throughout the lifecycle of a Partnerships Victoria project, as the project will be subject to:
• divergence between original expectations and actual project outcomes;
• changes in the project itself - through change events reflecting different demand, or as a result of contingency events, or as a result of the project moving from one phase in its lifecycle to another; and
• changes in the external environment in which the project operates (including financial markets, technology and the labour market).
As part of its overall contract management strategy for the project, the government party should establish a process for ongoing review of its contract management tools and processes.
The government party should be looking at ways to continually improve its contract management tools and processes. Some project deeds have an explicit objective, and related mechanisms, to identify opportunities that can provide win-win outcomes for both parties. However even where a project deed does not contain such provisions, contract managers should be open to continuous improvement opportunities.