9.4 Identifying and recording 'lessons learned'
Identifying and recording 'lessons learned' is both an information collection process and a contract management review process. By identifying risks that have materialised and their consequences, the government party deepens its understanding of the likelihood and severity of the risk. By examining the contract management strategies used to control and mitigate that risk, it can assess the effectiveness of that strategy and identify potential improvements. |
It is recommended that procurement teams, and contract management teams, formally undertake a lessons learnt review at various stages throughout the project lifecycle.
For contract managers, this review should be informed, in part, by a review of contract management documentation - including notes annotated on the government party's electronic copy of the project deed, where such technology is used. This review can identify matters for improvement in the current project, provide specific matters for consideration in future Partnerships Victoria projects in that sector or identify matters that may benefit Partnerships Victoria practitioners more generally. DTF will assist in communicating lessons learned across government, through the Contract Managers Forum.
Figure 9.1: The ongoing review process
