14.1  What are reviewable services?

Reviewable services are services that are subject to repricing at pre-agreed points during the life of a Partnerships Victoria project.

For most Partnerships Victoria projects, only 'soft' facility management services are subject to repricing. These services are predominately labour-based services like cleaning, gardening or waste management. As the costs of 'soft' services change over time in a manner that cannot easily be predicted over the life of a Partnerships Victoria project, it is not value for money to lock in the pricing of the service for the entire project term. A formal review of the pricing of these services is typically undertaken at regular pre-determined points throughout the life of the project. 

In contrast, 'hard' facility management services relate to physical asset services like building mechanical and electrical services. These hard services are usually linked to the design and construction methodology adopted by the private party, and are typically included in asset lifecycle, maintenance and refurbishment costing for an asset over the life of the project. Consequently, these services are not suited to price reviews. 

Reviewable services included in current Partnerships Victoria projects, include: 

•  cleaning services;

•  security services;

•  information technology support services;

•  grounds and garden maintenance;

•  pest control services;

•  waste management services; and

•  carpark and traffic management.