Issues unresolved at commercial acceptance should be identified. The contract administration manual contains risk mitigations and risk controls to resolve issues, including those outstanding at commercial acceptance. An issues log is a useful tool to manage unresolved issues. A template issues log is provided in Template F of the Partnerships Victoria Contract management guide.
Identifying and carefully managing unresolved issues is discussed in chapters 4 - 6 of the Partnerships Victoria Contract management guide. Once contract directors have identified and considered any unresolved matters, they should:
• determine the likely consequences of unresolved matters;
• incorporate the unresolved matters into the risk analysis; and
• develop, as part of the contingency plans, strategies to mitigate the risks arising from matters not resolved by the contract.