While verbal communication is useful in avoiding excessive formality, it is important that these exchanges are well documented to avoid confusion. This can be done by recording and sharing key action points agreed upon in informal discussions and sharing and agreeing on the minutes which are taken during formal meetings. Preparing high quality minutes is particularly important to accurately reflect the spirit of the agreements made and help to bind the relevant participants to their commitments. Information management is detailed in Section 3.4 (Information management).