3.5.2 Guidance

The following guidance outlines the key issues that should be considered when managing claims made by a Project Company in relation to a PPP contract.

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A. Understand the Project Company's rights to claim under the PPP contract and ensure the team is adequately resourced to assess claims in a timely manner
B. Monitor the risk of potential claims to mitigate their occurrence and prepare early for their receipt
C. When assessing scope changes, aim to retain the risk allocation agreed at financial close and ensure value for money
D. Understand the claim and scope change procedures set out in the PPP contract and ensure the Procuring Authority complies with the procedures
E. Process claims and scope changes quickly to avoid them turning into disputes or having other adverse impacts on the project
F. Work with other government agencies to mitigate the risk of claims arising and to assist in the timely processing of claims
G. Introduce polices to limit early and frequent scope changes
H. Be aware of the interests and requirements of the Project Company's lenders in the processing of claims