SUMMARY LESSONS LEARNED

•  It is important to focus on the needs and concerns of project employees, especially when staff are transferred to the Project Company.

•  Opposition from local communities due to unexpected costs should be resolved appropriately, with such measures to be fully considered at the project planning stage.

•  Detailed arrangements and adequate preparation in advance of the transition between financial close and operations is vital to ensure utility services are delivered as scheduled by the PPP contract.

•  By government having an equity interest in the Project Company, it can typically appoint both a member of the board of directors and the head of the supervisory committee of the Project Company, giving it a greater level of monitoring and influence over the project.

•  The experience of the private sector can help government staff to gain valuable skills and training in PPP contract management.