Transition from Construction to Operations

Managing the transition from construction to operations was an excellent example of successful transition management. Commencement of the operations phase was originally to be initiated and completed overnight. However, in order to prepare for this transition, the Project Company formed the "Operational Readiness and Airport Transfer" (ORAT) team two years prior to the services commencement.

In these two years, meticulous planning was undertaken and comprehensive training was provided by the Project Company, while the Procuring Authority was closely involved in the planning of the process. Continuity and transfer of knowledge was a key objective of the ORAT team, and with the short transition window, there was pressure to ensure all parties were familiar with the new asset on the first day of operations. The two years of planning and training paid off, and there were no issues faced during the transition.