Communications

The interviews conducted suggested that communication between the parties has been challenging to manage. Periodic meetings were the principal form of interaction between the parties, and while there were monthly meetings held for the project, these included up to 30 participants, which at times made it difficult to ensure sufficient focus due to the varied interests of the parties involved.

Weekly meetings were also held between the Procuring Authority and the Project Company's representatives to discuss key issues, and these were more productive as they involved no more than eight people at a time. The meetings with the independent certifier were seen as beneficial, as they allowed for an objective discussion on the certifier's findings and eventually evolved to being used to monitor the project's milestones.

Informal strategic-level meetings were held on a quarterly basis, with the aim of allowing the parties to socialise and build stronger relationships. This was stopped two years after financial close.

In the operations period, formal contractual meetings as well as informal coordination meetings are held on a weekly, monthly and quarterly basis.