SUMMARY LESSONS LEARNED

•  Good engagement with end users at an early stage during project inception and throughout the project delivery is essential to ensure project viability.

•  The Procuring Authority must carry out sufficient due diligence, to ensure that the scope of the project and any contractually prescribed reference design is compliant with all relevant legislation.

•  Continuation of staff from construction through to operations improves the efficiency of managing the transition between the phases.

•  Over-specification in the PPP contract, and development of input rather than output specifications, can have an adverse impact on the final design and whole-life costing.

•  Government backing becomes very important in critical situations, such as lack of financing, and can mitigate the risk of project postponement or termination.