• The level of Procuring Authority oversight must align with the risk profile of the PPP project. The Procuring Authority may also need to commit additional resources during peak production periods to meet its contract management obligations.
• Early and comprehensive public engagement with key stakeholders can deliver a better project for the community and for the project sponsor.
• Robust and early customer engagement with end users before operations begin, especially where new and unknown technologies are involved, is critical to a successful opening of a tolled facility.
• Allocation of operational responsibilities should be based on which party is best positioned to manage assigned responsibilities.
• Ensure adequate time is built into the project schedule for testing and commissioning of complex tolling and traffic management systems.
• Promoting opportunities for disadvantaged businesses, including small, women-owned and minority-owned businesses, can help the Procuring Authority meet broader policy objectives.