A contract management team has the primary responsibility of monitoring and reviewing the PPP project to ensure that the performance of the private partner meets the contractual terms. It mostly acts like an Ombudsman for managing contracts. Hence, it is important that the team executing the contract management activities is selected with great care and thought to ensure the selection of the right set of people with the required skillsets.
The Contract Management Team is to be identified and it should consist of representatives' at all three (3) levels required for the contract management:
1. Operations level
2. Supervisory level
3. Decision making level
Thus, members of Contract Management Team from each level within the public entity have to be clearly appointed keeping in mind their roles and responsibilities and ensuring that each one of them is apprised of his/ her duties in a clear and transparent manner. The process of identification and setting up of the team begins from appointing the contract manager who plays a critical role in coordinating with each team member and is the overall in- charge of the project.