| HOSPITAL SCORECARD | ||
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| YES | NO |
| I. HEALTH REGULATION AND GOOD GOVERNANCE |
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| 1. Licensing and Accreditation |
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| License/Permit to operate |
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| Social insurance or equivalent accreditation |
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| Specialty/Subspecialty accreditation |
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| Others (ISO, Joint Commission International, Accreditation Canada, others) |
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| 2. Compliance with Financial Regulations |
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| Updated funding agency reporting |
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| Auditing agency recommendations addressed and/or implemented |
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| Internal financial audit > 2x/yr |
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| Government procurement process compliance |
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| 3. Good Governance |
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| a. Patient welfare |
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| Facility accessible by public transport |
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| Efficient triage and prompt attention |
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| Clean, adequately ventilated waiting areas |
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| Waiting time within reasonable duration |
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| Patient recording system allows easy retrieval and continuity of care and avoids duplication and loss |
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| Anti-red tape processes implemented |
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| Patient assistance unit resolved > 90% of cases |
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| b. Administrative functions |
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| Risk management (identification, assessment, control) |
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| Integrity development action plan |
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| Competency-based promotion program |
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| Grievance committee resolved > 90% of cases |
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| Bioethics committee resolved > 90% of cases |
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