Several service providers, across sectors, expressed a view that the presence of their PPP facility, and their organisation's relationship with the surrounding general community, would have benefited from additional attention and enhancement, albeit at potentially a cost, during the project tender and planning phase.

In the case of schools, some principals noted most new schools open in new residential developments meaning new emerging communities. These principals noted that while traditionally procured schools were able to play an important role as a meeting centre for the developing community, the PPP model can be a barrier. Issues of public liability and insurance premiums can keep the doors to the school grounds and facilities closed out of school hours. Mirroring the comment in Section 4.2, the principals observed that their communities do not care whether their school was procured under the PPP model. However, they do care about the existence such barriers that are not easily understood by them.