What will I be asked to do?

Should you agree to participate we would invite you to take part in the following:

1] Pre-workshop online survey (3-5mins), to gather information on specific project domain and to capture your perception of value and service quality from mature social PPP projects.

2] Focus-group workshop up to 6 hours, so that we can get a more detailed understanding of value, benefits, service delivery quality and end-user satisfaction for mature social PPP projects.

3] Post-workshop online survey (5-lOmins], to present workshop domain findings and to gather your perception of the findings.

With your permission, discussion at focus-group workshop would be documented electronically so that we can ensure that we make an accurate record of what you say. You would be provided with a copy of the workshop transcript, so that you can verify that the information is correct and request changes or deletion of your response, if needed. We estimate that the total time commitment required of you would not exceed 6 hours.