At the end of a contract, you should formally close the contract according to the terms and conditions in the contract.
| Some typical transition issues are: | |
| a. | Verifying all work has been completed and all deliverables have been received to an acceptable standard. |
| b. | Verifying all other contractual obligations have been fulfilled to an acceptable standard. |
| c. | Obtaining all final reports, documentation, certifications from the supplier. |
| d. | Confirming final invoices have been received. |
| e. | Arranging to cancel access passes, remove system access, etc. |
| f. | Arranging for the return of any materials or assets provided to the supplier. |
| g. | Arranging for the return, safe custody or destruction of any information or data, including confidential information that was provided to the supplier or created by the supplier under the contract. |
| h. | Arranging to transfer any intellectual property (IP) to the Commonwealth. |
| i. | Checking all defects have been identified and rectified. |
| j. | Finalising outstanding claims. |
| k. | Finalising outstanding disputes. |
| l. | Documenting information on warranties available under the contract (for users). |
| m. | Advising users the contract has finished and providing them with advice about future arrangements (see section 3.1 Consider and manage contract transition issues below). |
| n. | Advising other stakeholders the contract has finished and providing them with relevant reports or other information they need to finalise their involvement. |
| o. | Providing feedback to the category manager or procurement team to include in future procurement processes. |
| p. | Retaining contract management documentation in accordance with the Archives Act 1983 (Cth) Freedom of Information (FOI) Act 1982 to enable any future audit or FOI requests, including the signed contract and any variations. |
| q. | Identifying and documenting contract provisions that may continue to operate after the completion of the contract, such as confidentiality obligations. |
| r. | Documenting and sharing any lessons learned. |
| Only after completing all of the above | |
| s. | Pay final invoices, return or terminate any performance securities, refund retention moneys (if any) in accordance with the contracted timeframes and close purchase orders in the financial management system. |