4.3.2  Provide guidance to users on how the panel operates

Provide accessible and up-to-date guidance to panel users, including:

•  what goods or services they can access under the panel

•  supplier pricing

•  how to place orders

•  supplier contact details.

The DS4P tool allows panel managers to communicate this information effectively to panel users. If your panel is not on DS4P then you should develop a communications strategy for panel users.