Monitoring and reviewing a panel's operation will provide you with information to:
• support decisions about supplier performance
• understand whether the panel is an effective way for your entity to procure its goods or services
• understand whether you should extend or renew the panel
• identify opportunities for improving the overall management and use of the panel.
Key areas of monitoring and review relevant to panel arrangements include: | |
a. | Reviewing how users use the panel to obtain goods or services including whether users are keeping their purchases within the scope of the panel. DS4P can help you to get certain data to assist in this process. |
b. | Monitoring the performance of suppliers in delivering goods or services including meetings to discuss performance. |
c. | Collecting data about panel usage, for example, the number and value of individual contracts entered into under the panel arrangement, and the number of contracts awarded to different suppliers. |
d. | Seeking and considering both supplier and user views on how your entity administers the panel, including options for improvement. |