As a team we are responsible for the effective delivery of the contracted employment support; support that is designed to help people move into lasting work, often transforming their and their families' lives. This means holding contractors to account, so they provide the best service and outcomes for citizens, and we spend the right money to deliver the best value for money for the taxpayer. This is an essential part of the department meeting policy intent and we are the people that ensure our contractors deliver on these objectives.