Attributes | Contract literacy • Financial literacy • Risk mindset • Supplier market understanding • Tenacity • Decisive and clear thinking • Political insight • Relationships and stakeholder management |
Foundation | Practitioner | Expert |
Highlights risks, documenting findings and working collaboratively to feed into decisions on risk management approach. | Assesses risks, documenting findings and working collaboratively to agree and implement risk management approach. | Analyses risks and margins of error to make effective decisions on risk management strategies. Manages trade¬offs and takes calculated risks to achieve organisational objectives, taking account of possible changes in the external environment over the contract term. |
Works with complex evidence and data to recognise trends. | Assesses a wide range of complex evidence and data to identify trends; evaluates costs, benefits, risks and potential responses. | Reviews and presents conclusions from a wide range of complex evidence and data; identifies and resolves problems, making decisions when data is not sufficient; assesses the robustness of these conclusions against plausible scenarios. |
Communicates with a range of colleagues to understand risks and opportunities. | Communicates and works collaboratively with stakeholders to identify risks and opportunities, contributing to recommendations. | Forms a cross-functional network; recognises when to involve the right stakeholders and uses their knowledge to make recommendations and decisions on risks and opportunities. |
Builds market and financial awareness and understanding of stakeholder requirements. | Supports the achievement of value for money, developing market knowledge, financial awareness and understanding of stakeholder requirements. | Leads on applying the concept of value for money, using market insight and financial awareness to advise on successful return on investment for contracts. |
Understands and articulates commercial motivations of suppliers. | Articulates and accounts for commercial motivations and expected behaviours of suppliers. | Develops strategies which map onto changing operational objectives and account for market drivers and commercial motivations, including possible changes in market dynamics. |
Seeks specialist advice to inform decisions and approach; supports in the application of the agreed solution. | Seeks specialist advice to inform decisions and approach; applies the agreed solution, sharing insight with colleagues. | Advises teams on when to seek specialist advice to inform decisions and approach; collaborates across contracts to identify and share solutions. |