In determining the metrics that a PPP will use to measure success, it is important to establish highly specific, highly quantifiable metrics. The Lesotho Hospital case is exemplary in this regard. While the goal of the partnership was more broad-to provide effective healthcare services through the development of a large National Referral Hospital-the metrics used to measure success were highly granular: how often were sheets changed? How long were wait times for certain types of surgeries?
These kinds of specific metrics are highly useful for assessing success, as they leave little to interpretation. Large questions like "How much did care improve?" might be more reflective of the ultimate goals of the project, but they are too difficult to quantify to be useful.