Key messages

•  Transport services must take advantage of technological innovations to deliver door-to-door mobility for all users in all urban settings, so people can choose a mode other than driving.

•  Prioritising the completion of local active and public transport networks in and around new centres during their development leads to more sustainable transport patterns.

•  Using frequent bus services to connect centres on planned future rail corridors builds up patronage, supports staged investment and strengthens the long-term role of mass transit.

•  The total network of mass transit and first and last mile services must be inclusive and welcoming for diverse user groups that have not previously been at the centre of transport provision. There should be:

-  consistent reporting for transport accessibility outcomes to focus attention on the needs of people with disability and an ageing demographic

-  updates to accessible public transport standards and support programs that embrace demand-responsive services

-  requirements for operators to actively invite feedback from people with disability and act on it.

•  Reduced traffic speeds, lower-cost infrastructure designs and road user education will help to meet the growing demand for enjoyable, safe and easy walking, cycling and micromobility travel.

•  Customer-oriented Mobility as a Service packages should combine demand-responsive services with traditional public transport and new micromobility products. This will involve physical changes to transport assets and new contracting models that integrate scheduled and flexible services.

•  Australia's national vehicle fleet is transforming, presenting opportunities to rethink the supporting infrastructure.

•  Building charging stations, including two-way facilities, into residential developments and public destinations will be critical to normalising electric vehicle use.

•  As vehicle connectivity and autonomy continue to grow, digital technology will need to be embedded in roads and traffic management systems. All new roads should be designed with this in mind.