Nearly one in five people in Australia is a person with disability, and this proportion is growing.36 To provide equal access, accessible outcomes must be assured over the full life of a transport service, not just when it is new.
There needs to be sustained investment in upgrading public transport assets and services to meet the need for accessible mobility.37
Accessible transport Infrastructure and services that are designed and operated to provide mobility for all users, including people with disability. Accessible transport outcomes are governed under Australian Government legislation and apply to public transport stops, stations, vehicles and access pathways. It is critical that people with disability are closely involved when accessible transport outcomes are considered and delivered. |
Mandatory reporting would help to make governments more accountable and active in this area.
Governments, councils and operators should report transparently on their accessible transport achievements in a way that allows national comparisons.
The reporting should be from the user's perspective and compare the access outcomes experienced by diverse users, including people with disability, in different situations.
There needs to be sustained investment in upgrading public transport assets and services to meet the need for accessible mobility.38
Also, effective mechanisms for users to provide feedback, and operators to respond and act in real time, must be at the centre of operating practices for public transport.
" There needs to be sustained investment in upgrading public transport assets and services to meet the need for accessible mobility. "