With many more FTTN services being converted to FTTP, line upgrades should be prioritised according to quality of service and community needs. Suburbs with extensive coexistence, slower speeds and extended runs of copper should be top of the list.
Developing a similar approach for regional fixed wireless areas with slow speed or congestion issues, allowing more locations to be upgraded to cabled connections where this is practically possible and economically viable, should be a priority.
Making information about ADSL shutdowns, upgrade pathways and associated investments (broken down by suburb) publicly available would demonstrate NBN Go's transparency, promote choice and build trust with customers, users and other stakeholders.