A Gold Standard framework contract expresses the framework provider's and clients' strategy through objectives, success measures, targets and incentives. It provides contractual systems through which to achieve objectives and success measures, with agreed rewards linked to improved outcomes by reference to clear targets. The targets for each success measure need to be transparent and objectively measurable, stating the method of recording relevant data, the parties responsible for measuring that data and the systems for reporting to the other framework clients and suppliers.
On the basis of these foundations, a Gold Standard framework contract can motivate clients and suppliers to work together and individually to improve outcomes, to earn incentives and to undertake agreed activities designed to improve value and reduce risk. It can set out the timing of agreed actions, the systems of joint risk management and the collaborative support provided by the framework manager and by a joint decision-making forum.