Frameworks need to be supported by professional management and active client leadership. Industry respondents report varying levels of client commitment and varying levels of professionalism in the management of current frameworks. The roles of clients and framework providers, supported by their framework managers, include:
■ To define the strategy, scope and objectives of the framework and framework projects
■ To create clear, outcome-focused framework briefs, and to ensure a consistent approach to the briefs for framework projects and programmes of work
■ To create and implement a balanced approach to evaluating supplier proposals for framework appointments, and to the award of framework projects and programmes of work
■ To respond swiftly to problems and to seek consensus on strategic decisions
■ To create and implement transparent performance measures linked to incentives for delivering improved value.
60% of industry review participants request more active framework management. |
Industry review contributions highlight framework management practices that drive successful outcomes and others that impede progress, with over 60% requesting more active framework management. Transformational change will only come if framework providers and clients show how the management of their frameworks will improve value for money, efficiency, safety, social value, net zero carbon and whole life value.