Framework integration
Framework management includes decision-making processes that require collaborative skills in order to draw clients and suppliers together, motivate their joint working and help them to integrate their different commercial interests. Framework management should be supported by a contractual decision-making process that gives appropriate collective authority to clients and suppliers through a forum such as the 'Core Group' described in Section 23 (Framework relationship management).
A Gold Standard framework manager acts as an 'integrator', helping clients and suppliers to:
■ Integrate the objectives and commitments of multiple framework clients
■ Integrate the agreed proposals and commitments of multiple framework suppliers
■ Integrate participation by framework clients and suppliers in joint value improvement and risk management activities
■ Integrate consistent approaches to the call-off and delivery of projects and programmes of work
■ Integrate consistent and transparent performance measurement based on achieving framework and project outcomes and value improvements.
| Recommendation 6: invest in framework management that demonstrates value for money for clients and suppliers In response to industry concerns regarding varying levels of framework leadership and management, this review recommends that framework providers invest in framework management responsibilities which demonstrate value for money for clients and suppliers and which include integration of strategic interests, support for collaborative joint working and assurance that framework commitments and opportunities are understood and implemented, including where consultants are appointed from outside the framework. |
