The data says:

•  c.25% projects have not started to prepared for expiry

•  Only c.40% have a robust programme for expiry and future service provision

•  c.25% of projects have no identified project lead for expiry

•  c.55% have inadequate governance and resourcing plans for expiry

•  c.80% of projects don't have robust and approved plans for expiry

We also found:

•  Expiry is a complex process and this is not always recognised by CAs

•  Expiry was not consistently captured and prioritised in business and resourcing plans

Learnings:

•  Expiry needs to be incorporated into business and resourcing plans

•  CAs should start expiry planning and preparation at least 7 years out

•  CAs need to put in place clear expiry governance and leadership

•  CAs should develop detailed and well-resourced plans

•  CAs should integrate operational contract management, expiry, transition and future services work in their plan

•  IPA should develop guidance to support CAs in planning for and managing expiry