The data says:

• c.65% of projects reported that they did not have a sufficient team to manage expiry

We also found:

•  Insufficient people to manage the totality of operational contract management, expiry and future service provision

•  Insufficient access to the necessary skills and capabilities - particularly commercial and technical acumen

•  Where people were available they were typically focussed on future services and not expiry

•  Teams often cited the lack of people as limiting their ability to focus on expiry

Learnings:

•  CAs need to ensure that projects are properly resourced to manage the complex challenges of expiry

•  IPA need to consider how PFI expertise can be increased within the public sector and made accessible to CAs