| 12 | What are the benefits of collaborative techniques and lessons from other industries? |
This section outlines how dutyholders can enhance safety and quality outcomes by applying lessons learned from successful collaboration in other industries in order to create and sustain collaborative teams. The Construction Playbook states that 'Trust is key and it is important that a mutually beneficial, open and collaborative approach is adopted during the process in sharing ideas and innovative solutions'.
| Dame Judith Hackitt's Independent Review: 'To support the culture change, those who work in the built environment need to learn from the good practices in other sectors where the need to preserve and protect safety performance has long been an integral part of contract negotiation and agreement.' (Section 9.4, page 108) |
Often the construction industry focuses on the individual's role in project delivery and dismisses the benefits of a structured approach to collaboration, which means that highly effective teamworking and relationship building are not prioritised.
| Key points - Section 12: What are the benefits of collaborative techniques and lessons from other industries? ■ Agree processes for developing trust and raising issues through early identification and collective resolution of problems so as to confront issues without being confrontational (12.1) ■ Apply systems for consensus-building and decision-making that encourage team members to air views and suggestions openly (12.2) ■ Agree how team members hold each other to account in terms of behaviours or performance without jeopardising collaborative working relationships (12.3) ■ Consider the benefits of independent advice and team coaching (12.4) ■ Consider techniques that improve collective performance in other industries (12.5). |
