1.7  Scope of FM Services

The scope of FM services varies across projects. Broadly there are two main approaches: a full service providing hard and soft FM services that is typical in Bespoke Contracts and Standard Form Contracts, except for most health projects and a more limited hard FM services scope contained in NPD/Hub projects, each as illustrated below.

Bespoke and Standard Form (excluding some health projects) Facilities Management Service

In terms of the FM service, the scope of service contracted out to Project Co is generally comprehensive (i.e. a turnkey FM solution). The diagram below illustrates the number of services that generally reside with Project Co and its sub-contractor, the FM provider.